Functional Consultant
-
Salesforce Financial Services (f/m/x)

The Retail Risk Tribe is actively seeking a skilled Functional Consultant with specialized experience in Salesforce Financial Services Cloud and Salesforce Marketing Cloud. This role is primarily focused on developing innovative Collections solutions. The ideal candidate will have a solid understanding and hands-on experience with Salesforce’s suite of products and services, backed by a strong foundation in Retail Risk or Debt Collections

#full-time
 (38.5h / week)

#viennaoffice
 (1030)

#homeoffice
possible 

• Work with Collections experts in RBI Network Banks to gather and analyse Collections requirements and provide expert advice and guidance on best practices for implementing Salesforce Financial Services Cloud
• Develop and document functional specifications for Salesforce Financial Services Cloud implementations  
• Configure Salesforce Financial Services Cloud to meet the requirements, including customisations and integrations with other systems
• Actively participate in product enhancement and continues development initiatives

Your core competencies

• Practical knowledge and hands-on experience with Salesforce Sales Cloud, Salesforce Financial Services Cloud, and Salesforce Service Cloud (Marketing Cloud experience is a plus)
• Prior experience in the financial services industry, specifically in banking, Retail Risk, or Debt Collections
• In-depth understanding of Salesforce’s suite of products and services, including Service Cloud, Marketing Cloud, Sales Cloud, and Community Cloud 
• Strong communication skills to effectively explain complex technical concepts to both technical and non-technical stakeholders.
• Familiarity with agile methodologies, demonstrating an agile mindset in the execution of work tasks.

What's in it for you

• Work Life Balance: flexible working hours (no core time) & extensive hybrid working possibilities, 30 days / year remote work from any EU-country outside Austria
• Meaningful Career Options: to develop personally & professionally
• Learning: as part of our DNA & culture 
• Easy Moving: work permit support
• Easy Commuting: free public transport pass
• Canteen: healthy, tasty, and heavily subsidized
• Leisure time activities: attractive sports and cultural offers (free museum tickets, reduced gym membership, etc.)
• Saving: with vouchers / discounts from our staffs' council (eg. for supermarkets)
• Free: Salary account and credit card (optional)
• Family Friendly: family allowances, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc. 
• Salary: starting at EUR 60.000,- gross p.a. including overtime (market-compliant overpayment is provided dep. on experience / qualification)